Naar aanleiding van de e-mail die ik FS hebt toegezonden.
Zie het antwoord van FS die ik heb mogen ontvangen, als iemand behoefte heeft om verder contact op te nemen met FS, dan heel graag. Er mag verwezen worden naar mij contact met FS.
Hoe meer leden reageren, hoe eerder het probleem mogelijk is opgelost.
Als een van de leden onderstaand verhaal wil vertalen voor de leden die geen engels kennen, zou dat ook heel fijn zijn en scheelt mij wat werk.
Ik begrijp zelf de tekst wel, maar wil graag een juiste overzetting in het nederlands.
Gr.
Everardus
------------------------------------------------------
Dear Everardus Rollema,
Thank you for contacting FamilySearch feedback regarding Please can you tell me, why is this link not working? Update?
https://beta.familysearch.org/s/image/show#uri=http%3A//pilot.familysearch.org/records/waypoint/5997214&hash=MPAfKvgWGXfZ5STyuqUCQxOVNk8%253D
Also other like: Overijssel, Friesland, Zeeland into the Netherlands
The link you provided did not give any details to where you were. If you would like to provide more information about the collection you were in we would be happy to answer this issue.
We look forward to helping you resolve this issue and will contact you promptly after receiving the information.
Thank you for reporting the problem with DGS numbers showing up instead of locaility links in the Netherlands Civil Registration collection in Historical Records. We appreciate your feedback and have notified our engineers of the problem. They are currently working to get the locality links restored. On behalf of FamilySearch we extend our apoliges for any inconvenience this has caused you.
Additionally, when corresponding we invite you to use the following two community support options :
FamilySearch Forums http://forums.familysearch.org/en/ is a vibrant community of users who freely share their questions, concerns, and answers.
The FamilySearch Wiki https://wiki.familysearch.org/en/Main_Page is being used by genealogists world-wide working together to assist community members by writing articles and providing links to resources to help the community find their ancestors.
We would like to encourage you to offer feedback in the beta site through the FamilySearch ?Feedback" page. After clicking on ?Feedback? look for the box under the words, "ask a question." You can choose any of the options (Share an idea, Report a problem, etc.) and fill in your comments. This feedback is viewed by the engineers who are creating the search engine used in beta. This is your opportunity to help shape the way it is developed.
If you are having problems finding an ancestor, please send us an email (found in ?Contact us? at upper top right hand corner of home page) with the specific information (name, event, date, location) you are searching and we will try to help you improve your results.
We wish you success with your family history research.
Sincerely,
FamilySearch
support@familysearch.org